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Small Details, Big Impact: Improving Configuration Auditing

by Jim O'Neill , posted in User Experience, UX, Configuration Auditing, Design, UI

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The Product Team at Threat Stack is always on the lookout for ways — big and small — that we can make the Threat Stack experience smoother and easier for our users. Recently we rolled out a small UI change that makes a big difference in helping you triage your AWS Configuration Auditing results.

Since we released AWS Configuration Auditing at the end of last year, we’ve had a great response to the feature from new and existing customers alike. But as the feedback rolled in, one theme caught our attention: At a glance, users were taking a while to discern where their focus was most needed — in other words, which violations to remediate first. We wanted to learn more.

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May 3, 2017 11:33:06 AM

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Better Security Through UX Part 3: Responsiveness & Performance

by Jim O'Neill , posted in Cloud Security, User Experience, UX, Customer Success, User Experience Design

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This series explores how good UI design plays a key role in keeping users secure by making them more inclined to trust and use their cloud security systems. In Part 1 and Part 2, we examined the onboarding process and the visual design of Threat Stack’s Cloud Security Platform™. Here, in Part 3, we’ll look at an unsung hero of UX design — front-end performance — and its impact on the UI’s responsiveness to user interactions.

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Oct 31, 2016 2:45:24 PM

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Better Security Through UX, Part 2: Visual Design and Emotion

by Jim O'Neill , posted in Security, cybersecurity, User Experience, UX, User Experience Design


In Part 1 of this series, I introduced the theme that good user experience (UX) design can actually promote better security overall, by fostering trust and encouraging people to use their security tools more often. We looked at how Threat Stack approaches this topic through the lens of onboarding, or first-time use. Now we’re going to see how this theme plays out in the overall aesthetics, and visual appeal, of the Threat Stack Cloud Security Platform™.

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Sep 28, 2016 12:25:28 PM

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Better Security Through UX, Part 1

by Jim O'Neill , posted in Cloud Security, Security, User Experience, UX, Customer Success


How effective is a security tool if people don’t like using it?

A fancy floor mop sits in my closet. It’s a Swiffer WetJet, and with one look you can see that its designers prioritized good user experience (UX). The weight, shape, and built-in spray nozzle make cleaning the floor easy, convenient, and — dare I say — almost fun. Before I got it, I had a regular old mop, which was messy, inconvenient, and a hassle to use. My new mop leaves its closet at least 3 times a week; the old one was lucky if it saw the light of day once a month.

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Aug 10, 2016 11:37:47 AM

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