If you’re already on the Slack bandwagon, then you probably have experienced first-hand how it can make communications between teams far simpler and more streamlined. With 1.7 million daily active users, it’s clear Slack has come to dominate the team chat world, especially in tech and tech-savvy industries.
From a security perspective, Slack has done a solid job of keeping its assets on lock. In 2016, they scored Geoff Belknap from Palantir to become chief security officer. And they have been pretty transparent about their approach to security. They have dedicated a whole section of their website to it and published interviews with Belknap and others that delve into Slack’s precautions and philosophy around security. Belknap says, “My job is to worry. Professionally. So that our customers don’t have to.” We love that attitude!
The company has also gone to the trouble of certifying many of its products to meet stringent compliance regulations like FINRA, HIPAA, and SOC 2 and 3, which makes it a no-brainer for small teams and enterprises alike.
So, we feel that it’s perfectly possible for companies of all shapes and sizes to lean on Slack for team chat and ops without worrying too much about security. But, we also believe in the shared responsibility model when it comes to any form of online security. No one’s perfect, and Slack’s ubiquity and popularity mean that it will always be a target for cybercriminals looking to steal information.
There’s no need to run scared, but you do need to be smart about how you use this valuable tool. Here are our tips for running Slack securely at your organization.